Services

Customs Broker Sydney Clearance Agents & Broker Service

EES Shipping's Customs Broker or Agent in Sydney provides expert assistance with customs clearance, import licensing, and compliance with quarantine regulations.

When it comes to importing and exporting in Sydney, navigating the complex set of customs regulations and procedures can be a daunting task. We’re here to guide you through all the right hoops and get your cargo moving as quickly as possible with all boxes ticked.

At EES Shipping, we have two fully-registered customs brokers with quarantine accreditation and over 70 years of experience between them. No more second-guessing or lengthy hold-ups due to incorrect permits and paperwork. All part of our total logistics solution.

Customs Broker Sydney

Export Brokers Sydney

Expert Advice From Our Import & Export Brokers Sydney

  • Tariff concession advice

  • Customs valuation/valuation advice

  • Review of official decisions and legal representations

  • Free trade agreement advice

  • INCOTERMS ® 2020 advice

Custom Brokers Sydney Services

  • Customs clearance

  • Quarantine permits/liaison

  • Import licensing

  • Bonded warehouse

  • Customs duty audits

  • Goods and services tax

  • Documentary drawback scheme

  • Exit (export) entries

  • Computerised landed cost reports

  • Transport storage and distribution

  • Marine transit insurance

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What does a customs broker do in Sydney?

A customs broker's primary role is to facilitate the import and export of goods by following the relevant Australian customs regulations. Customs brokers serve as intermediaries between you and the Australian government. You can expect your customs broker to: 

  • Determine the appropriate tariff classification for your imports and exports

  • Prepare and submit documentation to the Australian Border Force (ABF) 

  • Lodge import declarations, permits, certificates, and other necessary paperwork to facilitate the clearance process

  • Ensure compliance with local and international regulations

  • Calculate and pay any applicable taxes, duties, and charges on your behalf

  • Ensure that you receive the appropriate refunds, whenever applicable

  • Verify the accuracy of the duty and Goods and Services Tax (GST) amounts 

  • Liaise with the Australian Taxation Office (ATO) and other relevant government departments to ensure compliance with all tax regulations and requirements

  • Manage quarantine clearance and liaise with Australia’s Department of Agriculture, Fisheries and Forestry (DAFF) regarding biosecurity when necessary

  • Provide advice on all aspects of the import and/or export process, including customs regulations, tariff concessions, free trade agreements, duty drawbacks, and potential cost-saving measures 

  • Assist with dispute resolution and appeals relating to customs decisions. 






Author Rating Review
J C ⭐⭐⭐⭐⭐ Exceptional service by Jenni and team! I’m a small business owner and I had my first big overseas order. Couldn’t have done it without their help. Their communication is excellent, Jenni took the time to explain to me as well the shipping terms and documents I didn’t understand. I cannot fault their service, will definitely go with them again.
Jarrad Leslie ⭐⭐⭐⭐⭐ Our business imports furniture from all over Asia and EES Shipping has been our trusted business partner for over 20 years. They take care of all our sea freight and customs requirements, from the factory direct to our warehouse. Highly recommended.

How long does customs clearance take in Sydney 2023?


In Sydney, customs clearance duration varies from a few hours to several days. If documentation issues arise or detailed inspections are required, the process may extend. Engaging a customs broker can expedite and streamline customs transactions.

How do I get custom clearance in Sydney?

Obtaining customs clearance in Sydney involves compliance with import regulations, and accurate documentation including a Bill of Lading or Airway Bill, a commercial invoice/packing list, and a properly filled customs declaration form. An import declaration must be lodged with the Australian Border Force (ABF), and duty, Goods and Services Tax (GST), and other taxes paid. The ABF may inspect goods to verify declaration information and check for prohibited items. After inspections and fee payments, goods are released by customs.

Do you have to pay for customs clearance in Sydney?

Customs clearance in Sydney and across Australia typically incurs costs, including duties based on the type and value of goods. A Goods and Services Tax (GST) of 10% applies to the taxable importation value, which includes the customs value of goods, any duty payable, and transport and insurance costs. Hiring a customs broker for managing the process also requires payment. Additional costs may include storage, delivery, inspections, and more fees.

How much does a customs clearance agent or broker charge?

The cost of a customs clearance agent or broker varies based on factors like shipment complexity, range of services provided, value of goods, and whether the shipment is local or international. More complex shipments or those involving specific regulations may attract higher fees. Brokers offering comprehensive services including logistics, shipping coordination, and documentation assistance may charge more. Fees can also be based on the value of the imported or exported goods.

Why Should You Use A Customs Broker?

Here are some easy, quick tips to help anyone new to importing and exporting goods:
  • research your product and get samples first;
  • approach a freight forwarder/customs broker before you buy the goods;
  • be patient with your buyer/seller and account for potential supply chain delays;
  • put good margin on your sell price to account for additional charges;

Why EES Shipping?

  • Licensed professionals with in-depth knowledge of customs clearance processes
  • Committed to offering exceptional customer service
  • Dedicated to meeting the diverse needs of our clients
  • Reliable, expert guidance
  • Proper customs tariff classification and valuation of goods
  • Experienced assistance with required permits, licenses, and authorisations
  • Avoid common pitfalls and potential non-compliance issues
  • Take advantage of potential time- and cost-saving measures
  • Prompt deliveries and efficient handling of your cargo
  • Error reduction
  • Competitive rates without compromising quality.

Sydney Customs Broker FAQs 2023

What documents do I need to provide when importing to Sydney?

What’s the difference between a customs broker and a freight forwarder?

What charges am I liable for?

What items are restricted or prohibited from being imported into Sydney?

What happens if my cargo is held by customs?

How much does a customs broker cost in Sydney?

Customs Clearance Process

Step 1: Preparing the required documents

These usually include invoices, packing lists, bills of lading, and certificates of origin.

Step 2: Submitting the documents to customs authorities

This process usually involves the use of electronic data interchange (EDI) systems or a customs broker.

Step 3: Customs examination and assessment

Customs officers will review the information, assess the cargo, and may physically inspect the goods or ask for additional information if discrepancies are found.

Step 4: Payment of duties and taxes

If the goods are subject to import duties and taxes, these must be paid before the shipment is released from customs.

Step 5: Release of goods

The goods are released from customs and can then be transported to their final destination.

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Useful Links

Below are some helpful resources for understanding customs brokerage and importing processes: