What is a freight forwarder?
A freight forwarder is a professional who assists in the movement of goods for import/export. They ensure correct documentation and procedures are adhered to and manage everything from door-to-door.
Do you offer refrigerated transport/shipping?
EES can offer both domestic and international refrigerated transport. Throughout Australia and overseas, we can provide pallet and reefer container transport, loading at our depot, and holding refrigerated goods. We can also provide chilled transport for beverages and other products and international shipping using reefer containers loaded at your site or our depot.
Can I send CHEP pallets?
CHEP pallets can be used Australia-wide only. We can provide alternative pallets for use for international shipping, meeting all requirements.
What is airline chargeable weight?
Air freight is calculated based on the actual weight or airline chargeable weight (ACW). Airline chargeable weight is based on the size of your consignment in cubic metres x 167kgs. So, for every 1m3 of freight, the airline allow 167kgs. If your actual weight exceeds this, the airline will charge whichever is higher.
For example, for 1m3 at 200kgs, the airline charges 200kgs. For 1m3 at 150kgs, the airline will charge 167kgs.
Will you guarantee transit/sailing times?
All transit times are estimated only based on information provided by shipping lines, airlines and third-party transport. EES Shipping will do everything possible to maintain transit times, and where this is not possible, we will continue to monitor and update you as the freight moves.